Testimonials

Loving our new Sonos Surround Sound! Thanks Cloud 9 AV for the set up.

— Kacie VandenBulck

As a senior citizen grappling with new technology I love my Sonos. Easy to use and I can listen to any music to match my mood of the day! Thanks Jeff and C9AV.

— Judy Boughner

I have used Cloud 9 AV for various commercial projects. I am amazed by how efficient and professional there services have been. The staff were extremely pleasant to deal with. The sales team offered my company multiple solutions and were very honest about what would work best for my situation.

I would recommend Cloud 9 AV for your next project either commercial or residential.

— Robert Bateman

These guys are amazing!!! Home theatre in the basement and fixed our family room so we didn’t have the ugly rogers box showing. Added a Sonos speaker so we have music and great sound from the tv. Can’t believe how bad things sounded before these guys came into my life!!!!!

Great guys and cleaned up perfect after. Not one bad thing to say. Thanks Jeff!

— Stefni Cox-Walters

We recently completed a home theatre at our cottage. Jeff provided great advice on different quality levels of the products to include with our projector. The end result was an excellent video quality (including 3D), much better than we ever thought possible.

Strongly recommend Cloud 9 AV

— Dave Burchill

The guys at Cloud 9 have done several projects for us. They did an amazing job at my most recent renovation project. They are always on time, follow up efficiently and provide all the information that I request.

A very professional experience. The work on site was completed quickly and they finished within budget – “No Hidden Extras”. I would recommend this company to all my clients.

— Merlin Family Homes

I had Cloud 9 AV recently work on extending my Sonos system to my garden. Jeff came by and recommended a solution in adding an outdoor rock speaker with the Sonos AMP in my garage. The Cloud 9 AV team came and did a fantastic job. They were knowledgeable and installed the system quickly.

The sound is great!!! Very happy with Cloud 9 AV and would definitely recommend them.

— Audrey Robertson

Upon taking possession of our new house, we hired Cloud9 AV to bring us into the 21st century, technology-wise. Specifically, they integrated and synchronized all our home-entertainment equipment – TV, internet/wifi, Apple TV, surround-sound systems, etc.

They did a very professional job for us. Staff was punctual, friendly, and knowledgeable. The job was completed on-time / on-budget. Equally important, follow-up service has been excellent whenever we’ve hit a bump.

— M Job

The guys did a great job on installing our full sound and video system and have been great for any follow-up questions that we might have had.

It is really nice to have everything all neat and hidden away in the walls and one central spot for all of our electronics.

— Happy Residential Client

The new way to go. Instead of visiting a retailer who doesn’t know your place and is tied to his inventory, we had the Cloud 9 team come to our place and advise us what was best. We found them firm responsive, competitive, committed to true solutions and ongoing hand-holding where needed.

Five Stars!

— A happy residential client

The Cloud 9 guys were knowledgeable, helpful, reliable, on budget and on time. They provided great service and great follow up afterward. Any time I have a question or concern they respond promptly!

Thanks to Jeff, Kevin & Mark for all the help!

— Kristi Herold

Respectful, knowledgeable and timely are the perfect words to describe our experience with Cloud 9 AV Inc. We built a house 5 years ago with the intention of putting in a whole home audio system when we could afford it. Cloud 9 AV came in recently and sorted through the partial work that had be completed.

They kindly and patiently took us through the latest technology, listened to our must haves and recommended our needs to achieve a superior audio visual experience within our assigned budget. They trained us thoroughly on how to use the Sonos technology and we now cannot imagine a day without it!

Thank you Cloud 9 AV.

— Nicole Steele

A friend recommended Cloud9 AV for some outdoor audio. My property backs onto a busy road and I needed a solution to drown out traffic and enhance my entertaining around the pool. Cloud9 not only created an incredible outdoor sound but they were able to utilize some of my existing equipment to mitigate some costs. A four speaker system was designed to maximize the acoustics of my backyard while eliminating the unwanted sounds of local traffic. It truly has transformed our backyard.

— Ron Halligan

We worked with Cloud 9 while doing a full renovation of our main floor. The work included in-ceiling speakers, entertainment system, bell/rogers wiring, ethernet wiring, rooftop antenna. Jeff provided excellent guidance during the initial consultation and helped us plan out a system within our budget without upselling equipment that we didn’t need. Costs and scope were fully transparent.
During the installation the installation crew was on time and professional, and were able to quickly integrate the new systems with our existing systems.

We could not be happier with the end result. Excellent modern system, easy to use, great quality, love it. Would highly recommend.

— C Regarious

Jeff’s team was involved under tight timelines, quickly got up to speed on what we were looking for and provided a simple and clear quote for the solution they proposed.

Our home had other trades/contractors working simultaneously and the Cloud 9 crew worked amongst that renovation chaos to get the AV job done properly…the first time.

Upon completion of the technical work, Jeff followed-up to make sure we all knew how to use the new equipment that was installed. And the whole family has been enjoying the new set-up ever since.

Thank you Cloud 9!

— Jim Bennett

Hired this company to do an install of a wall mounted HDTV. The installer, Kevin Gibson was a consummate professional. The job was completed in a very timely manner and the work was excellent. We are still enjoying the set up and will not hesitate to use this company again for our future AV needs.

— Jason Rideout

Cloud 9AV provided the most professional quote and clarification of options ever received by a potential contractor. They installed all our AV systems, including TV, sound and enhanced internet. The SONOS system has provided exceptional sound and ease of use.

Everyone involved, from those who provided demonstrations of system options through to the installation crew and support staff were delightful and helpful. They made complicated tech seem easy and continue to provide support for their products.

— MM

Cloud 9 AV planned and installed a complete home AV system for me, including two flat screen TVs and four Sonos sound zones. I am thrilled with the result – great sounding music in every room that I control from my phone, with no wires in sight.

Jeff and his team were extremely professional and creative problem-solvers throughout the process. Thanks to James and Dave for returning twice to get my TV in the exact right place and to Kevin for sourcing perfect in-ceiling speakers for my kitchen. Of the many indulgences I made in my two-story “to the studs” renovation, my Cloud 9 AV system is what gives me the most joy every hour I spend with my family in the new house. And considering the great service and products, the price was very reasonable!

— Lori Stein

We hired CloudNine to do telephone, tv and Internet wiring through a house that we did a complete renovation on. They also installed a multi-room audio system and outdoor security cameras. From start to finish Jeff and his entire team were completely professional and reliable.

Jeff spent time going through all of our options and helped me decide what would work best for all of our needs (and wants!). At the time of installation, the Cloud 9 team efficiently installed everything and were extremely accommodating to our changing timelines. Out of all of the trades and professionals we worked with throughout the renovation – Cloud 9 was the best, and my favourite! I have highly recommended them to multiple friends and will continue to do so!

— BK

We have used Cloud 9 on several varied projects at the house over the past two years, and on each one they gave inspired and speedy advice, together with great service, both in terms of design and installation and also follow-up operations. It is a pleasure to work with them. Every single person that has worked with us has been impressive, and each project — and the follow-up — have been excellent.

— Ethel Rose

I used Cloud 9’s services during a main floor renovation and was very pleased with the end result. After an initial discussion, Jeff provided a detailed plan based my AV requirements. His team coordinated with my contractor during various stages of the project and installed all components in a professional manner. The ease of use and the quality of the products used was very pleasing. Any follow-up questions were answered promptly and tech support, if required, was always available. I would highly recommend Jeff’s company to anyone undergoing a renovation where AV components are being considered.

— Simon Phillips