Testimonials

Five Stars!

The new way to go. Instead of visiting a retailer who doesn’t know your place and is tied to his inventory, we had the Cloud 9 team come to our place and advise us what was best. We found them firm responsive, competitive, committed to true solutions and ongoing hand-holding where needed.

Five Stars!

— A happy residential client

Read more Five Stars!

Respectful, knowledgeable and timely

Respectful, knowledgeable and timely are the perfect words to describe our experience with Cloud 9 AV Inc. We built a house 5 years ago with the intention of putting in a whole home audio system when we could afford it. Cloud 9 AV came in recently and sorted through the partial work that had be completed.

They kindly and patiently took us through the latest technology, listened to our must haves and recommended our needs to achieve a superior audio visual experience within our assigned budget.

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Truly has transformed our backyard

A friend recommended Cloud9 AV for some outdoor audio. My property backs onto a busy road and I needed a solution to drown out traffic and enhance my entertaining around the pool. Cloud9 not only created an incredible outdoor sound but they were able to utilize some of my existing equipment to mitigate some costs. A four speaker system was designed to maximize the acoustics of my backyard while eliminating the unwanted sounds of local traffic. It truly has transformed our backyard.

Read more Truly has transformed our backyard

We could not be happier with the end result

We worked with Cloud 9 while doing a full renovation of our main floor. The work included in-ceiling speakers, entertainment system, bell/rogers wiring, ethernet wiring, rooftop antenna. Jeff provided excellent guidance during the initial consultation and helped us plan out a system within our budget without upselling equipment that we didn’t need. Costs and scope were fully transparent.
During the installation the installation crew was on time and professional, and were able to quickly integrate the new systems with our existing systems.

We could not be happier with the end result.

Read more We could not be happier with the end result

The Cloud 9 crew worked to get the AV job done properly…the first time

Jeff’s team was involved under tight timelines, quickly got up to speed on what we were looking for and provided a simple and clear quote for the solution they proposed.

Our home had other trades/contractors working simultaneously and the Cloud 9 crew worked amongst that renovation chaos to get the AV job done properly…the first time.

Upon completion of the technical work, Jeff followed-up to make sure we all knew how to use the new equipment that was installed. And the whole family has been enjoying the new set-up ever since.

Read more The Cloud 9 crew worked to get the AV job done properly…the first time

The work was excellent

Hired this company to do an install of a wall mounted HDTV. The installer, Kevin Gibson was a consummate professional. The job was completed in a very timely manner and the work was excellent. We are still enjoying the set up and will not hesitate to use this company again for our future AV needs.

— Jason Rideout

Read more The work was excellent

They made complicated tech seem easy

Cloud 9AV provided the most professional quote and clarification of options ever received by a potential contractor. They installed all our AV systems, including TV, sound and enhanced internet. The SONOS system has provided exceptional sound and ease of use.

Everyone involved, from those who provided demonstrations of system options through to the installation crew and support staff were delightful and helpful. They made complicated tech seem easy and continue to provide support for their products.

— MM

Read more They made complicated tech seem easy

Extremely professional and creative problem-solvers

Cloud 9 AV planned and installed a complete home AV system for me, including two flat screen TVs and four Sonos sound zones. I am thrilled with the result – great sounding music in every room that I control from my phone, with no wires in sight.

Jeff and his team were extremely professional and creative problem-solvers throughout the process. Thanks to James and Dave for returning twice to get my TV in the exact right place and to Kevin for sourcing perfect in-ceiling speakers for my kitchen.

Read more Extremely professional and creative problem-solvers

Cloud 9 was the best, and my favourite!

We hired CloudNine to do telephone, tv and Internet wiring through a house that we did a complete renovation on. They also installed a multi-room audio system and outdoor security cameras. From start to finish Jeff and his entire team were completely professional and reliable.

Jeff spent time going through all of our options and helped me decide what would work best for all of our needs (and wants!). At the time of installation, the Cloud 9 team efficiently installed everything and were extremely accommodating to our changing timelines.

Read more Cloud 9 was the best, and my favourite!